FREQUENTLY ASKED QUESTIONS
DO YOU PROVIDE DISPLAY ITEMS IF WE ARE USING YOUR PRODUCTS FOR OUR SUPER SATURDAY?
If you have booked us to teach classes, we have a limited number of displays available that you can reserve for up to 3 weeks. A deposit equal to the retail value of the display items is required at time of pick up, and will be refunded in full when the items are returned in undamaged condition. If you are using our take & make kits, we offer the option of purchasing one kit per project at 20% off. That way, you can do a test run of the project and display it for your ward. Pictures work great as well!
WHY DON'T YOU POST SHIPPING COSTS FOR EACH ITEM ON YOUR BLOG?
Shipping costs are subject to a variety of factors (zip code, # of items being shipped together, etc.), and will vary from order to order. If you are curious about a particular item, email us the item name and your zip code, and we will get an estimate for you.
HOW DO I PAY FOR MY ORDER?
Once you have placed your order via email, we will send you a complete total including tax and shipping (if applicable). Payments can be made via check or paypal (fee applies for paypal), we will send you the details with your total. Once payment has been received, we will start on your order!
Once you have placed your order via email, we will send you a complete total including tax and shipping (if applicable). Payments can be made via check or paypal (fee applies for paypal), we will send you the details with your total. Once payment has been received, we will start on your order!
ONCE I PLACE MY ORDER, WHEN WILL IT BE READY?
We require up to two weeks for all orders from TIME OF PAYMENT. We rarely carry items in stock, since all orders are custom made for you! As soon as your order is ready for pick up/shipping, we will notify you. For shipping orders keep in mind it will take two weeks for us to fill the order and another 3-7 days for the items to be shipped.
WHERE ARE YOU LOCATED?
We are based in Utah, but we ship items all over the country. If you are planning on picking your items up, we have pickup locations in Stansbury Park (25 minutes west of the SLC Airport), Herriman, and Layton.
IS THERE A PHONE NUMBER WHERE YOU CAN BE REACHED?
Yes, but since we don't want any internet stalkers calling us, we choose not to post it online :). If you have questions you would rather discuss over the phone than by email, please send your name and contact information to simplycreative@live.com. We will give you a call.
HAVE A QUESTION THAT WE WASN'T ANSWERED HERE? SEND US AN EMAIL AT SIMPLYCREATIVE@LIVE.COM AND WE'LL BE HAPPY TO ANSWER IT.
